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| Frequently Asked Questions |

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| Tips To Make The Best Of Your Cruise |
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Friendly Reminders
Of Things To Do Before,
During And After Your Cruise |
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Ultimate
Cruise
Guide
For
Alaska
Packing
Tips,
Click
Here
Introduction
| Sponsored byCruise Traveler Magazine The ultimate source of information about your cruise. We've added some new sections to the Ultimate Cruise Guide, so even if you've been here before, you should take a good look around. Do you have a question about cruising? Or a subject you want to learn more about that we haven't covered in the guide? Is there a resource you can't find? Send an E-mail to our Cruise Guide Editor, so we can make the guide even more helpful to you.
This guide is intended for reference purposes only. It is generic in nature, the content is subject to change without notice and is not intended to replace or supersede the information provided you by the cruise line. You should consult the cruise line's most current brochure and your cruise documents for information specific to your particular cruise.
To start off,
How can my Cruise Travel Advisor Help
There are many breathtaking destinations and activities to peruse through. Your Cruise Travel Advisor can help you quickly narrow down the choices that are best for you, depending on the type of traveler you are.
Your Cruise Travel Advisor can point out some of the most popular onshore destinations, activities you won't want to miss, items to be sure to pack, and maybe even out-of-this-world foods to sample on board.
Your Cruise Travel Advisor can explain the fine print. Are there restrictions? Time limitations? What's the cancellation policy? We've made all this information available to you online, of course, but your Cruise Travel Advisor can help make sure it all makes sense. |
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What
else
will my
Cruise
Travel
Advisor
do?
-
He
or
she
will
review
the
proper
immigration/passport/birth
certificate
documentation.
-
Arrange
any
special
needs
--
such
as a
handicap-designed
stateroom,
or a
special
diet.
-
Inform
you
of
your
dining
choices
and
ask
if
you
prefer
early
or
late
seating
, or
"freestyle"
dining
where
you
can
dine
with
whom
you
want,
when
you
want...
and
arrange
for
any
special
occasions
you
might
be
celebrating
like
a
birthday
or
anniversary.
-
Explain
the
importance
of
travel
insurance
to
cover
the
unexpected
such
as
trip
delays,
missed
cruise
connections
and
lost
or
delayed
baggage.
-
Give
you
General
Information
materials
that
cover
the
"Things
to
Know
Before
You
Go".
-
Point
out
your
stateroom
on
the
deck
plan
(
select
deck
plans
available
online
).
-
Request
air
deviations
and
arrange
pre-or-post
cruise
land
packages.
-
Advise
you
about
tipping;
packing;
clothing;
flights
and
schedule
options;
shore
excursions,
etc.
When choosing an agent ask how long she/he has been in business. Now a days large agencies hire a lot of telemarketers with no practical cruise experience. To get the most out of your conversations with a Cruise Travel Advisor, work with one that's been in the business at least 3 years has taken at least 5 cruises with different cruise lines and has the experience to answer all of your questions. Talk with agents and find out which cruise lines they have traveled on and how much they know about food, cabins, entertainment, facilities or anything else that matters to you. For first timers, an experienced Cruise Travel Advisor you can talk with is best. Ask friends, relatives, or co-workers who they have used. Most cruise travelers would love to help you.
Travel agents can give you some good advice. However, remember that they make their money through commissions paid by the cruise line. As with any "sales" person, be aware of any travel agent who seems to be "pushing" one ship or one cruise line over others. It may just because the commission they earn is higher!
Resources For Finding a Travel Agent
Cruise Lines International Association 212-921-0066, www.cruising.org
The CLIA membership consists of the major Cruise Lines and member Travel Agents. At their web site you can find an agent referenced by zip code, city and state.
American Society of Travel Agents www.astanet.comASTA, short for the American Society of Travel Agents, is the world's largest association of travel professionals. Their 20,000-plus members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc. They are the leading advocate for travel agents, the travel industry and the traveling public.
National Association of Commissioned Travel Agents http://www.nacta.com
NACTA, is the travel industry's first and leading association for independent travel agents, cruise oriented agents, home based travel agents and outside sales travel agents.
Niche Cruising Marketing Alliance http://www.nichecruise.com
The NCMA is a collection of cruise lines that provide some of the finest travel experiences available in the travel industry today. Their purpose is to increase awareness about the concept of niche cruises. The assortment of products you will find on their web pages range from yacht-like sailing vessels to medium-sized classic cruise ships. |
Why
Cruise
Rates
Change
So you
were
quoted a
price,
called
your
travel
agent
back,
and
found
that the
price or
cabin
choice
was no
longer
available.
We
understand
how that
can be
your
frustrating.
Please
understand,
however,
that
it's
never
intentional
on the
travel
agents
part:
Reputable
companies
doesn’t
tolerate
dishonesty.
"bait &
switch"
simply
doesn’t
work.
They
know
guests
are very
willing
to go on
to the
next
company
if they
don't
get what
they
want.
You
don’t
last
long in
this
business
alienating
customers.
So why
do rates
change?
There
are
three
main
reasons
why this
happens:
| 1. |
Cruise line computers raised prices. The cruise lines have sophisticated computer systems involved in "yield management." That is, they look at how many cabins of each type are booked, how many are "on hold", and how many are available. After taking into account the time left before the sailing and how easy it's been to fill the ship on previous, similar dates, the computer adjusts the price accordingly -- sometimes it goes up, sometimes it goes down. The more popular the sailing, the more likely it is to go up. That can happen once a week, once a day and some cases, once an hour!
Once you put a cabin "on courtesy hold" you are insulated from these changes, but -- as your travel agent did not get your traveling parties names or you choose not to provide them- they generally can't hold space for you until you contact them and provide this information..... so it's in your best interest to call or e-mail your travel agent right away.
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| 2. |
Group space filled. Most travel providers hold group space on a large number of sailings. In essence, this means that they bought a block of cabins on a future sailing early enough that they were given a lower rate by the cruise line. They can then pass savings on to you--but only until they run out of cabins to sell, and it’s first come, first served.
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| 3. |
Somebody made a mistake. Sometimes a cruise line reservations clerk ( not your travel agent ) quotes a single passenger price instead of a cabin price or applies a special that's not actually valid anymore. Sometimes the cruise line gives your travel agent the price for a 12-day sailing instead of the 24-day sailing starting on the same day. Numbers get mistyped; computers have glitches. Despite all of efforts of the cruise line reservations staff to prevent these mistakes, where there are humans there are going to be errors. Every time one of these errors occurs that makes the price seem too high or too low, or too good to believe, you can bet someone is going to be disappointed -- so we hope you'll have patience if that someone is you. |
When
is
the
best
time
of
year
to
cruise?
The
Caribbean
season
is
year-round.
The
Alaska
season,
May
thru
September.
Europe,
April
thru
November.
Bermuda
between
April
and
October.
Visit/transit
the
Panama
Canal
between
September
and
April.
Visit
South
America,
the
South
Pacific,
Africa
and
Australia/New
Zealand
during
the
US
winter.
See
Asia
and
the
Far
East
during
fall
and
spring.
Family Travel
Tips
- the longer the trip (10 days and up), the older the passengers, and the less likely you are to find many children.
- a 7-day trip may be best: 3-4 day trips sometimes attract a "party" crowd.
- many ships now offer pizza, hamburgers and hotdogs along with standard lunch buffets.
- be sure that Kids' Programs are operating on your cruise.
- check the size and location of the stateroom, and the guardrails on the bunk-beds.
- some ships have cabins that can sleep five; some ships have adjoining cabins; some give special rates for a second cabin for teens.
- check the medical services available. Some ships bar women in the third trimester of pregnancy.
- check what documentation for children is required (ID, etc.) Be especially careful if your child is crossing borders and only one birth parent is on the trip.
- Don't forget to budget for gratuities.
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Make sure you pack things for them to do during down times. Bring markers, coloring books, crayons, and a walkman or game boy with extra batteries, a diary or a log book and get them an address book to fill up with their new friends. Bring a set of walkie talkies with you so you can check on the kids wherever they are on the ship. |
Babysitting
available
for
a
fee.
Figure
around
$6.00-$8.00
per
hour
for
groups
or
about
$10.00
per
hour
for
private
sitting.
Ask
your
travel
agent
if
you
have
a
need
for a
crib,
so
they can
request
one
from the
cruise
line.
Most
lines
will
accommodate
you
if
they
have
sufficient
notice.
Is
your
child
cruising
with
just
one
parent?
Get
permission
from
the
other.
Divorced?
If
you
are
divorced
and
traveling
outside
the
country
with
your
children,
you
should
check
your
divorce
documents
for
restrictions.
You
should
have
a
letter
from
your
ex-spouse,
notarized,
giving
permission
to
leave
with
them and
to take
whatever
action
necessary
to
protect
and
insure
the
safety,
health
and
well
being
of that
child.
Are
there
others’
children
who
are
guests
of
yours?
For
Minors
(under
the
age
of
21)
traveling
without
parents,(
say,
going
with
a
friend
and
his/her
parents
)
you
should
have
a
letter
from
their
parents,
notarized,
giving
permission
to
leave
with
them and
to take
whatever
action
necessary
to
protect
and
insure
the
safety,
health
and
well
being
of that
child.
For
example, you
should
have a
notarized
letter
of
consent
that
includes
the
actual
dates
of
travel
and
signatures
signed
by
ANY
parent
not
accompanying
the
minor.
If
only
one
parent
is
going
on
the
trip,
the
other
parent
must
sign
a
release
form.
If
neither
parent
is
going,
then
BOTH
parents
must
sign.
Your
letter
should
also
include:
Dates
of
travel
Accompanying
adult’s
name
Airline
and
flight
numbers,
if
applicable
Cruise
line
and/or
resort
information,
if
applicable
Contact
information
Are
you
pregnant?
Pregnancy
is
regarded
as a
medical
condition,
and
the
cruise
line
will
require
a
medical
certificate
establishing
the
due
date
and
fitness
to
travel.
Many
cruise
lines
will
not
permit
passengers
who
are
more
than
24
weeks
into
pregnancy
to
sail,
so
check
with
your
cruise
line
about
their
policy.
Read The
Brochure
Take the
time to
read
your
cruise
brochure
thoroughly.
Each
brochure
varies,
but in
general,
you will
find
information
concerning:
Itineraries
& ports
of call,
ship's deck
plans &
services,
pre &
post
cruise
tours,
air sea
programs,
payment,
deposit
and
cancellation
policies,
legal
disclaimers,
proof of
citizenship,
visa requirements,
customs
&
immigration
regulations,
medical
services,
etc and
much
more.
Top 10
Tips for
Travelers
(
Courtesy
of the
State
Department
)
1.
Make
sure you
have a
signed,
valid
passport
(and
visas,
if
required).
Also,
before
you go,
fill in
the
emergency
information
page of
your
passport!
2
Read the
Consular
Information
Sheets
(and
Public
Announcements
or
Travel
Warnings,
if
applicable)
for the
countries
you plan
to
visit.
(See
"Consular
Information
Program"
section
for more
details.)
3.
Familiarize
yourself
with
local
laws and
customs
of the
countries
to which
you are
traveling.
Remember,
the U.S.
Constitution
does not
follow
you!
While in
a
foreign
country,
you are
subject
to its
laws.
4.
Make 2
copies
of your
passport
identification
page.
This
will
facilitate
replacement
if your
passport
is lost
or
stolen.
Leave
one copy
at home
with
friends
or
relatives.
Carry
the
other
with you
in a
separate
place
from
your
passport.
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Passport. Pack an "emergency kit" to help you get a replacement passport in case yours is lost or stolen. To make a kit: photocopy the data page at the front of your passport; write down the addresses and telephone numbers of the U.S. embassies and consulates in the countries you plan to visit; and put this information along with two recent passport-size photographs in a place separate from your passport. |
5.
Leave a
Detailed
Itinerary.
Give a
friend
or
relative
your
travel
schedule.
Include
names,
addresses,
and
telephone
numbers
of
persons
and
places
to be
visited;
your
passport
number
and the
date and
place it
was
issued;
and
credit
card,
travelers
check,
and
airline
ticket
numbers.
Keep a
copy of
this
information
for
yourself
in a
separate
place
from
your
purse or
wallet.
If you
change
your
travel
plans--for
example,
if you
miss
your
return
flight
to the
United
States
or
extend
your
trip--be
sure to
notify
relatives
or
friends
at home.
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Don't Overprogram. Allow time to relax and really enjoy yourself. Even if this is your once-in-a-lifetime trip, don't feel you have to fill every available minute. |
6.
Do not
leave
your
luggage
unattended
in
public
areas.
Do not
accept
packages
from
strangers.
7.
If you
plan to
stay
abroad
for more
than two
weeks,
upon
arrival
you
should
notify
by phone
or
register
in
person
with the
U.S.
embassy
in the
country
you are
visiting.
This
will
facilitate
communication
in case
someone
contacts
the
embassy
looking
for you.
8.
To avoid
being a
target
of
crime,
try not
to wear
conspicuous
clothing
and
expensive
jewelry
and do
not
carry
excessive
amounts
of money
or
unnecessary
credit
cards.
9.
In order
to avoid
violating
local
laws,
deal
only
with
authorized
agents
when you
exchange
money or
purchase
art or
antiques.
10.
If you
get into
trouble,
contact
the
nearest
U.S.
embassy.
Do The
Research....
Learn
About
the
Countries
You Plan
to
Visit.
Before
you go,
read up
on the
culture,
people,
and
history
for the
places
you will
travel.
Bookstores
and
libraries
are good
resources.
Travel
magazines
and the
travel
sections
of major
newspapers
tell
about
places
to visit
and also
give
advice
on
everything
from
discount
airfares
to
international
health
insurance.
Many
travel
agents
and
foreign
tourist
bureaus
provide
free
information
on
travel
abroad.
For
up-to-date
travel
information
on any
country
in the
world
that you
plan to
visit,
obtain
the
Department
of
State's
Consular
Information
Sheet.
They
cover
such
matters
as
health
conditions,
unusual
currency
and
entry
regulations,
crime
and
security
conditions,
drug
penalties,
and
areas of
instability.
In
addition,
the
State
Department
issues
Travel
Warnings
when it
recommends
Americans
defer
travel
to a
country
because
of
unsafe
conditions.
Travel
Warnings
are
under
continuous
review
by the
Department
of State
and are
removed
when
conditions
warrant.
The
Department
of State
also
issues
Public
Announcements
as a
means to
disseminate
information
quickly
about
relatively
short-term
and/or
trans-national
conditions
which
would
pose
significant
risks to
the
security
of
American
travelers.
How to
Access
Consular
Information
Sheets,
Travel
Warnings
and
Public
Announcements
Consular
Information
Sheets,
Travel
Warnings
and
Public
Announcements
may be
heard
any time
by
dialing
the
Office
of
Overseas
Citizens
Services
at (202)
647-5225
from a
touchtone
phone.
The
recording
is
updated
as new
information
becomes
available.
They are
also
available
at any
of the
13
regional
passport
agencies,
field
offices
of the
Department
of
Commerce,
and U.S.
embassies
and
consulates
abroad,
or, by
sending
a
self-addressed,
stamped
envelope
and
indicating
the
desired
country
to the
Office
of
Overseas
Citizens
Services,
Bureau
of
Consular
Affairs,
Room
4811,
U.S.
Department
of
State,
Washington,
D.C.
20520-4818.
By
Fax
From
your fax
machine,
dial
(202)
647-3000,
using
the
handset
as you
would a
regular
telephone.
The
system
prompts
you on
how to
proceed.
By
Internet
Information
about
travel
and
consular
services
is now
available
on the
Internet's
World
Wide
Web. The
address
is
http://travel.state.gov.Visitors
to the
web site
will
find
Travel
Warnings,
Public
Announcements
and
Consular
Information
Sheets,
passport
and visa
information,
travel
publications,
background
on
international
adoption
and
international
child
abduction
services,
international
legal
assistance,
and the
Consular
Affairs
mission
statement.
There is
also a
link to
the
State
Department's
main
site on
the
Internet's
World
Wide Web
that
provides
users
with
current
foreign
affairs
information.
The
address
is
http://www.state.gov.
Emergencies.
If you
encounter
serious
legal,
medical,
or
financial
difficulties
or other
problems
abroad,
contact
the
nearest
U.S.
embassy
or
consulate
for
assistance.
Although
consular
officers
cannot
serve as
attorneys,
they can
help you
find
legal
assistance.
Consular
officers
cannot
cash
checks,
lend
money,
or act
as
travel
agents.
However,
in an
emergency,
consular
officers
can help
you get
in touch
with
your
family
back
home to
inform
them on
how to
wire
funds to
you and
to let
them
know of
your
situation.
Consular
officers
can also
provide
you with
the
latest
information
about
adverse
conditions
abroad.
Non-emergencies.
Consular
officers
also
provide
non
emergency
services
such as
information
on
absentee
voting
and
acquisition
or loss
of U.S.
citizenship.
They can
arrange
for the
transfer
of
Social
Security
and
other
benefits
to
Americans
residing
abroad,
provide
U.S. tax
forms,
notarize
documents,
and
advise
U.S.
citizens
on
property
claims.
What
About My
Cabin.
What's
The Best
Choice
All the comforts of home - at sea.
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What will you find in a typical Cabin? Most cabins have two twin beds that will convert
to a queen, a TV, phone, hairdryer, shower (tubs in some ), toilet, sink, a safe, and
clothes closet. |
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If you intend to spend all day and night out and simply come back to your cabin to sleep, just about any cabin will do. However, if you plan on spending time together in your cabin, take the time to choose the right cabin. First, the best place to pick a cabin in the center of the ship about half way up the number of available decks.. Stay away from cabins that are above or below the Lido Deck, Sports Deck , Disco or Bar. Public rooms are know to be noisy sometimes late into the night. You also should avoid a cabin close to the engine, the anchor or the bow.
Below is an example of accommodations found on the Explorer and Voyager of the Seas. Accommodations from ship to ship and cruise line will vary. Guests should consult their cruise brochure for details of the stateroom accommodations available for their particular cruise ship. |
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Accessible staterooms available on most cruise ships.
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Two twin beds ( can be converted into queen-size) private bathroom, vanity area, mini bar, closed circuit TV, radio and phone. 160 sq.ft.
Interior Stateroom
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Two twin beds ( can be converted into queen-size) private bathroom, vanity area, mini bar, closed circuit TV, radio and phone.167sq.ft.
This is an interior room with a view of the promenade with bowed windows available only on the Explorer and Voyagers of the Seas
Atrium Stateroom
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Two twin beds ( can be converted into queen-size) sitting area, private bathroom, private balcony, vanity area, mini bar, closed circuit TV, radio and phone. 173 sq.ft. Balcony 47sq.ft.
Deluxe Outside Stateroom
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Two twin beds ( can be converted into queen-size) private bathroom, vanity area, mini bar, closed circuit TV, radio and phone. 261sq.ft
Large Outside Stateroom
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Two twin beds ( can be converted into queen-size) sitting area( some with sofa bed ), private bathroom,bathtub, private balcony, vanity area, refrigerator, mini bar, closed circuit TV, radio and phone. 381 sq.ft. Balcony 95sq.ft
Grand Ocean View Suite
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Where are the most comfortable cabins The weight of a cruise ship is in the back 1/3 of the ship, where the engines and storage are. Some say the middle of the ship will get you the smoothest ride, but if you can, pick a cabin 2/3 –3/4 of the way back, that puts you closer to the “true center balance" of the ship. If you are in the front 1/3 of the ship, you are likely to experience more motion, because that area is lighter and the bow is cutting through the water. As some ships stand as high as 20 stories above the water line, you will get a better ride the lower you are on a ship. That’s contrary to what most folk's think, so take a pencil, place it on the table and swing it like a pendulum. See, the top sways much more than the bottom!
What's included in my cruise purchase
The price of your cruise ticket includes sea transportation, all of your meals and in-between snacks on-board; your stateroom, on board activities and entertainment; plus, an exciting voyage to some of the most provocative and culturally-enriching places in the world.
When Do I Pay For My Cruise
First, you will need to place a deposit to reserve your cruise. Deposits vary by cruise line and are usually paid at time of booking or if placed on a "Courtesy Hold within 3-5 days later. All cruise lines collect full payment well in advance, so depending upon the cruise line, the balance will come due anywhere from 60 to 120 days, before the departure date. After payment is made in full, cancellation fees and penalties are imposed by the cruise line should you have to cancel. Make sure you understand the payment policy of the cruise line before you make any payments. If you think you may have to cancel, travel insurance is a way to protect your vacation investment.
What’s not Included
Generally speaking, depending upon cruise line, air transportation, shore excursions, medical services,
items of a personal nature – such as bar beverages (except coffee, tea, or milk with meals or when
expressly specified) gift shop purchases, photography, beauty salon/barber shop and spa services,
gambling and service/porterage gratuities are not included in the cruise fare. Also not included are
charges for passports, visas, inoculations, laundry, travel insurance, postage, telegrams, telephone calls
and surcharges, any items of a personal nature, Guests are urged to read the cruise line’s brochure
and cruise line confirmation from the cruise line for complete details on what is or what is not included.
Smoking, Drinking and Gaming
For the comfort of guests, most cruise ships have designated smoking and non-smoking areas available
throughout the cruise ship. Guests are urged to read the cruise line’s brochure for complete details.
Staterooms may not be designated at all or designated as smoking, non-smoking or smoking optional.
Passengers must be 21 years of age or older to purchase or drink alcohol or gamble aboard all ships
at all times.
Dietary Requests
Low-sodium meals, kosher meals, and certain other diet-restricted meals may be available.
Dietary requestsshould be made at the time of booking
Celebrating an Occasion
If you are celebrating an anniversary or birthday while onboard on the ship, we can let the maitre d' know.
The cruise lines have a special cake presentation at dinner one evening. Celebration requests should be
made at the time of booking.
Rules To Remember
( Just a few, but certainly not all. Be sure to read the back of your cruise brochure for more )
Ports of Call: The cruise line reserves the right to cancel or substitute any scheduled port of call at any time and for any reason whatsoever without prior notice, and shall not be liable for any loss to guests by reason of such cancellation or substitution.
Age Requirements: Children under the age of 21 cannot be in a cabin by themselves. Cruise lines require guests under the age of 21 years to be accompanied by a parent, relative or guardian 25 years of age or older in the same stateroom. On most cruise lines Infants must be at least 4 months old to be eligible to travel. Check with your cruise line to make sure you understand their age requirements. Failure to comply could result in denied boarding.
Restricted Fares: If you are purchasing a restricted fare of any kind, as an example, a Senior Citizen Rate (1 guest in each stateroom must be 55 or older) or a Resident Rate (1 guest in each stateroom must be a resident of the state), you may be asked to produce proof of age or residency at the pier. If you do not qualify for these fare restrictions or cannot prove it, the cruise line may be collecting the additional fare at the pier. Additional restrictions may apply.
Note: Women who have entered their 24th week of pregnancy as of their embarkation date and infants under 12 weeks old may be refused passage on most cruise ships due to safety concerns. Check with the cruise line regarding these restrictions on your cruise ship. You could be denied boarding, if so, you will not get any refund.
Airfare Limitation: Due to limited availability, during peak travel dates, if you have purchased airfare through the cruiseline, it may be necessary for them to assign charter flights, non-prime air schedules, or schedules which require an overnight stay, either prior to or after your cruise.
Airport/Pier Check In : Many airports, as a result of heightened security procedures, may have passenger processing times of between two (2) to three (3) hours or longer. Expect delays and longer lines at the airport and the pier. The Embark and Debark process at the pier may take longer due to additional security measures. So, if you are flying to your cruise ship port of embarkation we recommend you plan to arrive at the pier at least 4 hours prior to sailing and that you do not plan your return flight home until at least 1:00PM on the afternoon of your return to the cruise port.
Surcharges: Due to the nature of travel in general, fuel and security surcharges may be imposed. Your travel agent will do everything possible to get your cruise at the lowest price, but cannot be responsible for cruise line or governmental imposed surcharges. These additional charges, even on paid reservations, are your responsibility.
Guests Under 21
Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least
25 years old; one adult chaperone is required for every five people under 21. Parents, guardians and
chaperones are responsible for overseeing the on board conduct of minors. Alcoholic beverages will not
be served to guests under age 21.
Minors under age 18 traveling to any foreign country must be accompanied by both parents or have a
notarized letter of consent signed by the parent(s) not traveling. If the other parent is deceased or the
child has only one legal parent, a notarized statement must be obtained as proof. Your travel agent can
provide additional information about this requirement.
|
|
What
If I
Have A
Problem
What if
there is
a change
in the
ship's
itinerary
or a
problem
onboard.
Does
that
entitle
me to
some
compensation?
You may
find
that
answer
under
"Terms &
Conditions"
on the
back of
the
cruise
line's
brochure.
 |
If you encounter any problems on board such as problems with your accommodations, cruise ship staff, your bill etc. contact the Guest Services (aka Reception or Pursers) desk immediately. Try to resolve any problem on board rather than waiting until you get home to write a complaint letter. It may take weeks for your complaint letter to be investigated and processed. |
Below is
an
abbreviated
and
simplified
explanation
of some
things
you may
not be
aware
of.
Did you
know
that
your
cruise
fare
entitles
you only
to the
specified
number
of days
aboard
ship,
your
accommodations
as
chosen
and paid
for, and
all
listed
inclusions
such as
meals
and
entertainment.
Your
cruise
fare
does not
guarantee
specific
ports of
call, or
the
order in
which
the ship
calls on
them.
If a
ship
changes
its
itinerary
(either
before
you
embark
or
during
the
voyage),
the
cruise
line may
not be
obligated
to
compensate
you.
Cruise
lines
are not
in
absolute
control
of the
ports,
and they
may have
to
cancel a
port
call or
change
an
itinerary
for a
number
of
reasons,
ranging
from
medical,
weather
or
mechanical
problems.
Cruise
departures
can be
canceled
for many
reasons,
like
shipyard
delays,
mechanical
problems
or a
full-ship
charter.
If that
happens,
the
cruise
line is
only
responsible
for
refunding
your
cruise
fare. If
you've
booked
airfare
or
pre/post
cruise
arrangements
separately,
the
cruise
line is
not
liable
for
those
costs.
If
you're
denied
boarding
due to
incomplete,
insufficient
or total
lack of
proof of
your
citizenship/proof
of your
identity,
you are
on your
own and
you will
not get
a refund
from the
cruise
line: It
is the
passenger's
responsibility
to
verify
immigration
requirements
and
secure
proper
proof of
citizenship.
The
cruise
lines
require
that you
report
missing
or
damaged
luggage
directly
to the
line
upon
boarding
(or
before
you
leave
the
pier, if
disembarking).
In most
instances,
the
cruise
lines
limit
their
liability
from
$100 to
$500.
Even if
you
booked
air
through
the
cruise
line,
the
lines
disclaim
any
responsibility
for
airline
problems
or
delays.
Nor are
they
responsible
for
problems
or
delays
encountered
with
ground
transfers
or shore
excursions.
Remember
this
above
all
else:
Flip to
the back
of the
brochure
and read
all of
the
terms,
conditions
and fine
print.
All
guests
are
responsible
for
understanding
and
agreeing
to the
Terms
and
Conditions
of the
cruise
line.
 |
Recommendation
We recommend arriving at the city of your port of embarkation one day prior to the day your ship sets sail. You may encounter during the winter months or at times of bad weather, or flight problems,
an en-route delay on sailing day. Be sure to ask your Cruise Travel Advisor about custom air arrangements, and pre-cruise hotel packages. After all, you don't want to be waving goodbye on the pier as the ship sails out of port without you!
If you are flying on the same day as your cruise sets sail, plan to be at the pier for check-in at least least 3 hours prior to the time the ship is scheduled to depart. Also, due to heighten security at the pier and at the airport, when scheduling your return flight home allow for several hours between the time you get off the ship and the time you need to board your flight home. We recommend no earlier than 1:30PM for a flight home. |
 |
Identification |
Proof Of Citizenship/Proof Of Identity - Travel insurance |
What
form of
identification
should I
bring

More
about
Passports.
It is a
good
idea to
apply 3
months
before
you plan
to
travel.
If you
also
need
visas,
allow
more
time as
you must
have a
valid
passport
before
applying
for a
visa. If
this is
your
first
passport,
you must
apply in
person,
bringing
with you
proof of
U.S.
citizenship
(usually
a
certified
copy of
your
birth
certificate,
previous
U.S.
passport,
a
naturalization
certificate,
or a
Consular
Report
of Birth
Abroad);
2
identical
recent
front-view
photos
(2" x
2"); a
completed
passport
application
(Form
DSP-11);
proof of
identity,
such as
a valid
drivers
license
or other
photo or
physical-description
I.D.;
and the
appropriate
fee for
a
passport
valid
for 10
years.
You may
apply at
any
passport
agency
or at
one of
the many
clerks
of court
or post
offices
designated
to
accept
passport
applications.
Your
birth
certificate
or other
documents
will be
returned
to you
by mail,
along
with
your new
passport.
You may
be
eligible
to apply
for a
passport
by mail.
If you
have had
a
passport
issued
within
the past
12 years
and you
are able
to mail
that
passport
with
your
application,
you can
use Form
DSP-82,
"Application
for
Passport
by
Mail,"
to
apply.
Obtain
this
form
from any
office
that
accepts
passport
applications
or from
your
travel
agent.
Follow
the
instructions
on the
back of
the
form.
If you
are
leaving
on an
emergency
trip
within
two
weeks,
apply in
person
at the
nearest
passport
agency
and
present
your
tickets
and
itinerary
from an
airline,
as well
as the
other
required
items.
Or,
apply at
a court
or post
office
and
arrange
to have
the
application
sent to
the
passport
agency
through
an
overnight
delivery
service
of your
choice.
(You
should
also
include
a
self-addressed,
pre-paid
envelope
for the
return
of the
passport
by
express
mail.)
Be sure
to
include
your
dates of
departure,
travel
plans on
your
application
and all
appropriate
fees
(including
the $35
expedite
fee).
When you
receive
your
passport,
be sure
to sign
it on
page 1
and to
pencil
in on
page 4
the
requested
information.
This
will
help us
notify
your
family
or
friends
in case
of an
accident
or other
emergency.
Do not
designate
your
traveling
companion
as the
person
to be
notified
in case
of an
emergency.
Visas
A visa
is an
endorsement
or stamp
placed
in your
passport
by a
foreign
government
that
permits
you to
visit
that
country
for a
specified
purpose
and a
limited
time -
for
example,
a
3-month
tourist
visa. It
is
advisable
to
obtain
visas
before
you
leave
the
United
States
because
you may
not be
able to
obtain
visas
for some
countries
once you
have
departed.
You
should
apply
directly
to the
embassy
or
nearest
consulate
of each
country
that you
plan to
visit,
or
consult
a travel
agent.
Passport
agencies
cannot
help you
obtain
visas.
Foreign
Entry
Requirements
The
Department
of State
publication
M-264,
Foreign
Entry
Requirements,
gives
entry
requirements
for
every
country
and
tells
where
and how
to apply
for
visas
and
tourist
cards.
It can
be
ordered
for 50
cents
from the
Consumer
Information
Center,
Pueblo,
Colorado
81009;
telephone:
719-948-4000;
Internet
www.pueblo.gsa.gov
Please
Note:
The
publication
is
updated
annually,
but it
may not
reflect
the most
current
requirements.
It is
advisable
to
verify
the
latest
visa
requirements
directly
with the
embassy
or
consulate
of each
country
that you
plan to
visit.
Because
a visa
is
stamped
directly
onto a
blank
page in
your
passport,
you will
need to
give
your
passport
to an
official
of each
foreign
embassy
or
consulate.
You may
also
need to
fill out
a form
and
submit
one or
more
photographs
with the
form.
Many
visas
require
a fee.
The
process
may take
several
weeks
for each
visa, so
it is
wise to
apply
well in
advance
of your
trip, if
possible.
Tourist
Card
If the
country
that you
plan to
visit
only
requires
a
tourist
card,
you can
usually
obtain
one from
the
country's
embassy
or
consulate,
from an
airline
serving
the
country,
or at
the port
of
entry.
There is
a fee
for some
tourist
cards.
Proof
of
Citizenship
Check
with the
embassy
or
consulate
of each
country
that you
plan to
visit to
learn
what
proof of
citizenship
is
required
of
visitors.
Even if
a
country
does not
require
a
visitor
to have
a
passport,
it will
require
some
proof of
citizenship
and
identity.
Remember
that no
matter
what
proof of
citizenship
a
foreign
country
requires,
U.S.
Immigration
has
strict
requirements
for
reentry
into the
United
States.
More
Resources:
I have a
minor
with me,
without
his/her
parent.
What
should I
know
before I
go
For
Minors
(under
the age
of 18)
traveling
without
parents,
( say,
going
with a
friend
and
his/her
parents)
other
documents
may be
required
by the
cruise
line
and/or
the
countries
being
visited.
Minors
under
age 18
traveling
to any
foreign
country
must be
accompanied
by both
parents
or have
a
notarized
letter
of
consent
signed
by the
parent(s)
not
traveling.
If the
other
parent
is
deceased
or the
child
has only
one
legal
parent,
a
notarized
statement
must be
obtained
as
proof.
If only
one
parent
is going
on the
trip,
the
other
parent
must
sign a
release
form.
If
neither
parent
is
going,
then
BOTH
parents
must
sign.
Your
travel
agent
can
provide
additional
information
about
this
requirement.
For
example,
Mexico
requires
a
notarized
affidavit
signed
by ANY
parent
not
accompanying
the
minor.
 |
Important Note: If you arrive without proper proof of citizenship, a visa if required, or other required documentation, you may be denied boarding and unable to cruise. Further, you will not get a refund if you fail to bring the required documentation. |
Without
exception,
it is
the
responsibility
of the
individual
traveler
to
obtain
visas
and
other
documents
required
to enter
a
foreign
country.
Simply
put: If
you find
yourself
being
turned
away for
a lack
of
documentation,
your
options
for
recourse
are nil.
Always
contact
the
embassy
or
consulate
of any
country
you'll
be
visiting
and
request
a copy
of its
entry
requirements.
 |
Make copies of the photo page of your passport, and leave one copy at home or at the office where
someone can find it if necessary. Take one copy with you on international trips, and carry it with you
but not together with your passport. In the event your passport is lost or stolen, take the copy and
other identification to an American embassy. |
|

|
Travel Insurance |
|
We
highly
recommend
that
everyone
be
insured.
You can
purchase
trip
insurance
from the
cruise
line or
through
other
insurance
providers.
Each
Cruise
Line's
Vacation
Protection
Plan is
different
but in
general
covers
trip
cancellation,
trip
interruption
and
delay,
baggage
protection,
medical
expense
coverage
and
emergency
evacuation.
There
are
monetary
limits
and
restrictions
that
apply to
such
coverage's.
The
price
varies
based
upon
length
of
cruise.
Travel
Insurance
offered
by the
cruise
lines do
not
cover
you if
the
cruise
line
goes out
of
business.
Only
certain
3rd
party
insurance
companies
cover
that
possibility
Some
policies
do
not
cover
preexisting
medical
conditions,
while
others
require
that
the
insurance
be
purchased
within
seven
to
14
days
of
making
the
initial
cruise
deposit.
Many
policies
purchased
from
the
cruise
lines
exclude
coverage
for
preexisting
medical
conditions.
Find
out
more
about travel
insurance
online
with
Travel
Guard
International
or
visit
Access
America,
another
company
that
offers
trip
insurance.
 |
To be sure you are getting the kind of coverages you want, read all the fine print and understand fully the benefits and limitations of the policy on offer, before you buy. |
In
addition
to what
most
policies
provide--trip
interruption,
travel
delays,
baggage
loss,
emergency
medical
expenses
and
medical
evacuation,
here are
some
suggested
questions
to ask
when
calling
Travel
Guard or
Access
America
or any
insurance
provider:
-
Will
the
policy
cover
loss
due
to
default
or
bankruptcy
of
travel
suppliers?
-
Does
the
policy
cover
travel
delay
due
to
weather
or
other
unforeseen
circumstances?
-
Will
the
policy
cover
cancellation
charges
and
expenses
due
to
injury
or
sickness
of
your
traveling
companion
though
he/she
is
not
your
family
member?
-
Will
the
policy
cover
cancellation
charges
and
expenses
due
to
injury
or
sickness
of a
member
of
your
immediate
family
though
he/she
is
not
traveling
with
you?
-
Will
the
policy
cover
cancellation
due
to
outbreak
of
strike,
riot
or
civil
disturbance
at
your
destination
or
places
en-route?
-
Does
the
policy
cover
loss
or
injuries
due
to
war,
acts
of
terrorism,
hijacking
and
natural
disasters?
-
Will
the
policy
cover
cancellation
due
to
any
natural
disaster
happen
to
the
insured
person's
residence
before
or
during
your
journey
which
requires
your
presence
on
the
premises?
-
Will
the
policy
cover
breakage
or
damage
to
fragile
articles
or
documents
in
your
luggage?
-
Will
the
policy
cover
loss
of
travel
documents,
and/or
travel
tickets
and
additional
travel
&
accommodation
expenses
incurred
to
replace
them?
Here are
some
things
you
should
keep in
mind to
prepare
for your
cruise.
Not all
of these
may
apply to
you, so
feel
free to
use what
you can
and just
ignore
the
rest.
 |
Get Your Paperwork In Order |
-
Read
about
the
identification
required
for
your
cruise.
(see
the
notes
above)
-
If
you
need
to
replace
your
birth
certificate,
apply
for
a
passport,
or
renew
one
now
is
the
time
to
do
it.
Don't
wait
until
the
last
minute.
-
Apply
for
any
visas
that
may
be
required.
Ask
your
Cruise
Travel
Advisor
if
one
is
needed
for
where
you
are
going.
 |
Start Planning Early |
-
Start
a
packing
list.
(see
the
suggestions
later
on
in
this
guide)
-
If
you
have
animals
to
board,
make
a
reservation
now.
-
Arrange
for
someone
to
look
after
your
house
or
apartment
while
you
are
gone.
-
Leaving
the
kids
home?
Arrange
for
childcare.
-
If
you
purchased
airfare
with
your
cruise,
call
your
Cruise
Travel
Advisor
for
the
details
of
your
airline
schedule.
-
Get
out
your
luggage
and
make
sure
the
locks
and
zippers
work
properly.
-
Make
two
photocopies
of
your
passport
or
ID
and
credit
cards.
Leave
one
copy
with
a
friend
and
carry
the
other
separately
from
the
originals.
-
Get
cash
and/or
traveler’s
checks
at
the
bank.
If
you
use
traveler’s
checks,
keep
a
separate
record
of
the
serial
numbers.
Get
a
supply
of
one
and
five
dollar
bills
for
tipping.
-
For
some
destinations,
covert
your
currency
ahead
of
time.
Customs
Regulations
To avoid
having
to pay
customs
tax on
previously
owned
property
upon
re-entry,
U.S.
residents
should
have a
receipt
or
should
register
with
customs
prior to
departure
for
their
foreign-made
cameras,
expensive
jewelry,
video
cameras,
radios
and
other
electronic
equipment.
Customs
will
issue a
certificate
of
ownership
so you
can
avoid
duty and
taxes
upon
your
return
home.
For all
the
details,
contact
the
Department
of the
Treasury,
U.S.
Customs
Service,
Washington,
D.C.
 |
Read All The Fine Print |
Your
cruise
tickets
and
documents
will be
mailed
to you a
few
weeks
before
your
sailing
date. Be
sure to
read all
the fine
print
and if
you have
any
questions
call or
e- mail
your
Cruise
Travel
Advisor
right
away.
Don't
wait to
the last
minute
to find
out
something
is
missing
in your
document
package
or your
documents
are in
error.
The
document
package
may
include:
-
Airline
and
cruise
tickets
-
Embarkation
card
-
Shore
tour/excursion
booklet
-
On-board
charge
account
form
-
Ship's
guide
to
services
-
Ship's
telephone
and
fax
contact
numbers
-
Luggage
tags
and
bon
voyage
gift
selection
form
-
Passenger
Contract
 |
|
Charter Flights. Before you pay for a charter flight or travel package, read your contract carefully and see what guarantee it gives that the company will deliver the services that it is trying to sell you. Tour operators sometimes go out of business in the middle of a season, leaving passengers stranded, holding unusable return tickets and unable to obtain a refund for the unused portion of their trip. Unless you are certain a company is reputable, check its credentials with your local Better Business Bureau (BBB). The BBB maintains complaint files for a year. You can also check with the consumer affairs office of the American Society of Travel Agents, 1101 King Street, Alexandria, VA 22314, tel. (703) 739-2782 to learn if a travel company has a complaint record. |
What
kind of
weather
should I
expect
during
my
cruise
Click
here
for a
list of
high and
low
temperatures
for
worldwide
destinations
to help
you plan
your
vacation.
How
can
someone
reach me
on the
ship in
case of
an
emergency
To
provide
some
peace of
mind
while
you are
away
from
home.
give
friends
or
relatives
the
ship's
contact
information
on how
to
telephone
you.
First
check
the information
provided
with
your
cruise
documents
on how
to
contact
the
ship.
Here is
a list
of
numbers
for your
reference.
They are
subject
to
change,
so
always
check
your
cruise
documents
or
contact
the
cruise
line to
verify
the
latest
emergency
call
numbers.
|
If the ship’s telephone number is not included in your documents, in some areas, you may be reached at
800-SEA-CALL. |
Carnival Cruise Line
Celebrity Cruises
Disney Cruise Line
Holland America Line
Norwegian Cruise Line
Princess Cruises
Royal Caribbean |
877 225 7447
877 266 1020
888 322 8732
900 225 5425
888 627 4477
900 225 5744
888 724 7447 |
 |
Medical |
-
Be
sure
to
carry
a
supply
of
all
prescription
drugs
and
medications
sufficient
to
last
until
you
get
home.
You
may
not
be
able
to
get
your
particular
medication
on
board
or
in
port.
-
Be
sure
to
place
all
medications
in a
carry-on
bag.
Checked
baggage
could
be
delayed
or
lost.
-
Be
sure
to
carry
a
written
list
of
all
medications
-
and
their
dosages
- on
your
cruise. Written
prescriptions
if
possible.
-
If
you
have
a
medical
condition,
bring
medical
records
from
your
doctor.
If
you
have
a
heart
condition,
bring
your
most
recent
EKG.
-
Always
carry
your
all
your
physician's
phone
numbers.
-
If
you
are
at
risk
for
medical
emergencies,
inform
your
doctor
about
your
cruise
plans.
-
The
cruise
ship
may
not
have
all
equipment
and/or
medications
necessary
to
meet
your
needs.
Make
sure
all
special
needs
(mobility
aids,
oxygen,
ADA
equipment,
etc.)
are
told
to
the
ship
prior
to
your
cruise.
Don't
leave
home
without
travel
insurance.
Coverage
should
include
pre-existing
conditions,
medical
evacuation
and
emergency
treatment
worldwide.
More
on
Medical....
Health
problems
sometimes
affect
visitors
abroad.
Information
on
health
precautions
can be
obtained
from
local
health
departments
or
private
doctors.
General
guidance
can also
be found
in the
Centers
for
Disease
Control
and
Prevention's
(CDC)
book,
Health
Information
for
International
Travel,
available
for
$14.00
from the
Superintendent
of
Documents,
U.S.
Government
Printing
Office,
Washington,
D.C.
20402,
or the
CDC's
international
travelers
hotline
at (404)
332-4559.
Health
Insurance.
It is
wise to
review
your
health
insurance
policy
before
you
travel.
In some
places,
particularly
at
resorts,
medical
costs
can be
as high
or
higher
than in
the
United
States.
If your
insurance
policy
does not
cover
you
abroad,
it is
strongly
recommended
that you
purchase
a policy
that
does.
There
are
short-term
health
insurance
policies
designed
specifically
to cover
travel.
If your
travel
agent
cannot
direct
you to a
medical
assistance
company,
look for
information
in
travel
magazines.
The U.S.
government
cannot
pay to
have you
medically
evacuated
to the
United
States.
The
Social
Security
Medicare
program
does not
provide
for
payment
of
hospital
or
medical
services
obtained
outside
the
United
States.
However,
some
Medicare
supplement
plans
offer
foreign
medical
care
coverage
at no
extra
cost for
treatments
considered
eligible
under
Medicare.
These
are
reimbursement
plans.
You must
pay the
bills
first
and
obtain
receipts
for
submission
them
later
for
compensation.
Many of
these
plans
have a
dollar
ceiling
per
trip.
Review
your
health
insurance
policy.
Obtaining
medical
treatment
and
hospital
care
abroad
can be
expensive.
If your
Medicare
supplement
or other
medical
insurance
does not
provide
protection
while
traveling
outside
the
United
States,
we
strongly
urge you
to buy
coverage
that
does.
The
names of
some of
the
companies
offering
short-term
health
and
emergency
assistance
policies
are
listed
in the
Bureau
of
Consular
Affairs
flyer,
Medical
Information
for
Americans
Traveling
Abroad.
The
flyer is
available
by
sending
a
stamped,
self-addressed
envelope
to
Bureau
of
Consular
Affairs,
Room
6831,
U.S.
Department
of
State,
Washington,
D.C.
20520-4818
(or via
the
automated
systems
mentioned
under
How to
Access
Consular
Information
Sheets).
Trip
Insurance.
One sure
way to
ruin a
vacation
is to
lose
money
because
an
emergency
forces
you to
postpone
or
cancel
your
trip.
Except
for
tickets
on
regularly
scheduled
airlines,
almost
any
travel
package
you
purchase
will
have a
penalty
for
cancellation
and some
companies
will
give no
refund
at all.
Regularly
scheduled
airlines
usually
give a
refund
if an
illness
or death
in the
family
forces
you to
cancel.
Airlines
require
a note
from the
doctor
or a
death
certificate.
Take
careful
note of
the
cancellation
penalty
for any
other
large
travel
purchase
you
make,
such as
a tour
package,
charter
flight,
or
cruise.
Unless
you can
afford
to lose
the
purchase
amount,
protect
yourself
by
buying
trip
insurance.
If you
invest
in trip
insurance,
make
sure
your
policy
covers
all
reasonable
possibilities
for
having
to
cancel.
For
instance,
if an
emergency
with a
family
member
would
force
you to
cancel,
insure
against
that as
well.
Some
trip
insurance
policies
will
give a
refund
if the
company
goes out
of
business
or
otherwise
does not
make
good on
its
offering.
The best
insurance
against
company
default
is to
choose a
reputable
company
that
guarantees
a refund
if they
do not
provide
the
services
procured.
If,
however,
you are
tempted
to
purchase
a tour
at a
great
bargain
price
and you
can't
find a
guarantee
of
delivery
in the
fine
print,
protect
yourself
by
purchasing
trip
insurance
that
covers
company
default.
Shop
around
for the
trip
insurance
policy
that
offers
the most
benefits.
Some
credit
card and
traveler's
check
companies
offer
travel
protection
packages
for an
additional
fee.
Benefits
may even
include
accident
and
illness
coverage
while
traveling.
Immunizations.
Information
on
immunizations
and
health
precautions
for
travelers
can be
obtained
from
local
health
departments,
the
Centers
for
Disease
Control
and
Prevention's
international
travelers
hotline
at (404)
332-4559,
private
doctors,
or
travel
clinics.
General
guidance
can also
be found
in the
U.S.
Public
Health
Service
book,
Health
Information
for
International
Travel.
Immunizations
are
normally
recommended
against
diptheria,
tetanus,
polio,
typhoid,
and
hepatitis
A for
travelers.
Generally,
these
immunizations
are
administered
during
childhood.
Medical
Assistance
Programs.
One
strong
advantage
of
medical
assistance
programs
is that
they
also
cover
the
exorbitant
cost of
medical
evacuation
in the
event of
an
accident
or
serious
illness.
As part
of the
coverage,
these
companies
usually
offer
emergency
consultation
by
telephone.
They may
refer
you to
the
nearest
hospital
or call
directly
for help
for you.
If you
need an
interpreter,
they may
translate
your
instructions
to a
health
care
worker
on the
scene.
Another
benefit
that is
normally
part of
such
coverage
is
payment
for the
return
of
remains
to the
United
States
in case
of
death.
If your
regular
health
insurance
already
covers
you for
medical
expenses
abroad,
you can
buy a
medical
assistance
program
that
offers
all the
consultative
and
evacuation
services
listed
above
except
for the
health
insurance
itself.
Cost of
medical
assistance
coverage
is
usually
inexpensive
without
health
insurance
coverage
or a
little
more for
the
complete
medical
assistance
program
including
health
insurance.
On the
other
hand,
escorted
medical
evacuation
can cost
thousands
of
dollars.
If your
travel
agent
cannot
direct
you to a
medical
assistance
company,
look for
information
on such
services
in
travel
magazines.
Once you
have
adequate
coverage,
carry
your
insurance
policy
identity
cards
and
claim
forms
with you
when you
travel.
Medication.
If you
require
medication,
bring an
ample
supply
in its
original
containers.
Do not
use pill
cases.
Because
of
strict
laws
concerning
narcotics
throughout
the
world,
bring
along
copies
of your
prescriptions
and, if
possible,
carry a
letter
from
your
physician
explaining
your
need for
the
drug. As
an extra
precaution,
carry
the
generic
names of
your
medications
with you
because
pharmaceutical
companies
overseas
may use
different
names
from
those
used in
the
United
States.
If you
wear
eyeglasses,
take an
extra
pair
with
you.
Pack
medicines
and
extra
eyeglasses
in your
hand
luggage
so they
will be
available
in case
your
checked
luggage
is lost.
To be
extra
secure,
pack a
backup
supply
of
medicines
and an
additional
pair of
eyeglasses
in your
checked
luggage.
If you
have
allergies,
reactions
to
certain
medications,
foods,
or
insect
bites,
or other
unique
medical
problems,
consider
wearing
a
"medical
alert"
bracelet.
You may
also
wish to
carry a
letter
from
your
physician
explaining
desired
treatment
should
you
become
ill.
Medical
Assistance
Abroad.
If you
get
sick,
you can
contact
a
consular
officer
at the
nearest
U.S.
embassy
or
consulate
for a
list of
local
doctors,
dentists,
and
medical
specialists,
along
with
other
medical
information.
If you
are
injured
or
become
seriously
ill, a
consul
will
help you
find
medical
assistance
and, at
your
request,
inform
your
family
or
friends.
The list
of
English
speaking
doctors
is also
available
before
you
travel
by
writing
to the
Office
of
Overseas
Citizens
Services,
Room
4811,
2201 C
Street,
N.W.,
Washington,
D.C.
20520.
Please
specify
to which
country
you will
be
traveling.
Health
Precautions.
Air
pollution
abroad
may
sometimes
be
severe.
Air
pollution
and high
altitudes
are a
particular
health
risk for
the
elderly
and
persons
with
high
blood
pressure,
anemia,
or
respiratory
or
cardiac
problems.
If this
applies
to you,
consult
your
doctor
before
traveling.
In high
altitude
areas
most
people
need a
short
adjustment
period.
If
traveling
to such
an area,
spend
the
first
few days
in a
leisurely
manner
with a
light
diet and
reduced
intake
of
alcohol.
Avoid
strenuous
activity,
this
includes
everything
from
sports
to
rushing
up the
stairs.
Reaction
signs to
high
altitude
are lack
of
energy,
a
tendency
to tire
easily,
shortness
of
breath,
occasional
dizziness,
and
insomnia.
If
possible,
drink
only
bottled
water or
water
that has
been
boiled
for 20
minutes.
Be aware
of ice
cubes
that may
not have
been
made
with
purified
water.
Vegetables
and
fruits
should
be
peeled
or
washed
in a
purifying
solution.
A good
rule to
follow
is if
you
can't
peel it
or cook
it, do
not eat
it.
Diarrhea
may be
treated
with
antimicrobial
treatment
which
may be
prescribed
or
purchased
over the
counter.
Travelers
should
consult
a
physician,
rather
than
attempt
self-medication,
if the
diarrhea
is
severe
or
persists
several
days.
Flying.
On
overseas
flights,
break up
long
periods
of
sitting.
Leave
your
seat
from
time to
time and
also do
in-place
exercises.
This
will
help
prevent
you from
arriving
tired
and
stiff-jointed.
Also,
get some
exercise
after a
long
flight.
For
example,
take a
walk or
use your
hotel's
exercise
room.
Safeguarding
Your
Health.
If you
are
injured
or
become
seriously
ill
abroad,
a U.S.
consular
officer
will
assist
you in
finding
a
physician
or other
medical
services,
and,
with
your
permission,
will
inform
your
family
members
or
friends
of your
condition.
If
needed,
consular
officers
can
assist
your
family
in
transferring
money to
the
foreign
country
to pay
for your
treatment.
Death
Abroad.
Each
year,
about
6,000
Americans
die
abroad.
Two
thirds
of them
are
Americans
who live
overseas,
but
approximately
2,000
Americans
per year
die
while
visiting
abroad.
Consular
officers
will
contact
the next
of kin
in the
United
States
and will
explain
the
local
requirements.
It is a
worthwhile
precaution
to have
insurance
that
covers
the cost
of local
burial
or
shipment
of
remains
home to
the
United
States
(see
information
on
medical
assistance
programs).
Otherwise,
this
cost
must be
borne by
your
next of
kin and
can be
extremely
expensive.
The U.S.
government
cannot
pay for
shipment
of
remains
to the
United
States.
Can I
store
insulin
in my
stateroom
On most
ships
you can
store
insulin
in the
mini
bar, ice
bucket,
or
kitchen
of your
stateroom.
Inoculations
and
Health
Advisories
Passengers
are
advised
to check
with
their
doctor
regarding
inoculation
requirements
in the
ports
they
will be
visiting.
Some
ports
strictly
enforce
these
requirements,
and
certain
documents
may be
needed
to go
ashore.
In
addition
to
contacting
your
personal
physician
for the
appropriate
inoculations,
for your
protection
we
strongly
recommend
that you
contact
the
Centers
for
Disease
Control
prior to
traveling
to learn
of any
health
advisories
for the
region
you will
be
visiting.
What
about
motion
sickness
If you
are
prone to
motion
sickness,
you
should
take
along
some
Dramamine
or
consult
your
doctor
about
other
options.
If you
do have
a
medical
problem
onboard,
there is
a doctor
and a
nurse
aboard.
Money
And
Valuables
Don't
Take
Your
Money in
Cash.
Bring
most of
your
money in
traveler's
checks.
Have a
reasonable
amount
of cash
with
you, but
not more
than you
will
need for
a day or
two.
Convert
your
traveler's
checks
to local
currency
as you
use them
rather
than all
at once.
You may
also
wish to
bring at
least
one
internationally-recognized
credit
card.
Before
you
leave,
find out
what
your
credit
card
limit is
and do
not
exceed
it. In
some
countries,
travelers
who have
innocently
exceeded
their
limit
have
been
arrested
for
fraud.
Leave
unneeded
credit
cards at
home.
ATMs
(Automated
Teller
Machines)
are
becoming
increasingly
popular
in some
of the
more
modern
countries
abroad.
Often
these
ATMs can
be
accessed
by your
local
bank
card
depending
on which
service
is
available.
The
exchange
rates
are
comparable
to the
going
rate of
exchange.
Check
with
your
local
bank to
find out
which
ATM
service
is
available
in the
country
you plan
to
visit.
Because
ATMs may
not
always
be
available,
this
should
be used
as only
a backup
method
and not
depended
on
solely
for all
your
financial
transactions
abroad.
If you
must
take
jewelry
or other
valuables,
use
hotel
security
vaults
to store
them. It
is wise
to
register
such
items
with
U.S.
Customs
before
leaving
the
United
States
to make
customs
processing
easier
when you
return.
It is a
violation
of law
in some
countries
to enter
or exit
with
that
countries
currency.
Check
with a
travel
agent or
the
embassy
or
consulate
of the
countries
you plan
to visit
to learn
their
currency
restrictions.
Before
departing
from the
U.S.,
you may
wish, if
allowed,
to
purchase
small
amounts
of
foreign
currency
and
coins to
use for
buses,
taxis,
telephone
calls,
and
other
incidentals
when you
first
arrive
in a
country.
You may
purchase
foreign
currency
from
some
banks or
from
foreign
exchange
dealers.
Most
international
airports
also
have
money
exchange
facilities.
Once you
are
abroad,
local
banks
generally
give
more
favorable
rates of
exchange
than
hotels,
restaurants,
or
stores
for
converting
your
U.S.
dollars
and
traveler's
checks
into
foreign
currency.
More....
Driving.
U.S.
auto
insurance
is
usually
not
valid
outside
of the
United
States
and
Canada.
When you
drive in
any
other
country,
be sure
to buy
adequate
auto
insurance
in that
country.
When
renting
a car
abroad,
make
certain
that
adequate
insurance
is part
of your
contract;
otherwise,
purchase
additional
coverage
in an
amount
similar
to that
which
you
carry at
home.
Also,
prior to
driving
in a
foreign
country,
familiarize
yourself
with the
metric
system
since
countries
abroad
display
speed
limits
in
kilometers
per
hour.
REMEMBER:
If
you plan
to rent
a car,
keep in
mind
which
side of
the road
traffic
moves.
Unlike
the
U.S.,
many
countries
drive on
the left
hand
side of
the
road.
 |
Home Work |
-
Arrange
to
have
your
mail
held
at
the
post
office.
-
Stop
newspaper
delivery.
-
Arrange
for
lawn,
houseplant
care
or
snow
removal.
-
Check
out
your
photographic
equipment.
Buy
film
and
check
the
batteries.
-
Leave
your
itinerary,
the
ship’s
telephone
number
(plus
the
name
of
your
ship
and
your
stateroom
number),
and
a
house
key
with
a
relative
or
friend.
 |
Just Before Sailing |
-
Re-confirm
your
airline
flights
and
times.
-
Write
a
note
with
your
name,
address,
and
itinerary
inside
each
suitcase.
-
Fill
out
your
luggage
tags
and
read
about
when
and
where
you
should
attaching
them.
-
Reorganize
your
wallet/purse.
Leave
home
in a
safe
place
any
check
cashing
cards,
department
store,
gas
cards,
debit
cards
etc.
|

|
Remember to Bring With You |
 |
-
Camera and film ( film is too expensive on-board or ashore, so bring a good supply )
-
Binoculars, especially on Alaska and other adventure cruises
-
Travel guidebooks about your destination and ports-of-call
-
Extra pair of prescription glasses or contact lenses
-
Prescription medications
-
Proper sneakers or other walking/sport shoes for deck sports or using the fitness center
-
Personal electrical appliances, such as shavers, hairdryers, irons, steamers, curling irons etc. that are compatible with the ship's electrical current.
|
 |
Baggage Requirements |
Although
there is
no
baggage
limitation
aboard
most
ships,
for your
own
comfort,
it is
recommended
that you
limit
the
number
of
pieces
you
bring.
Note: If
you are
flying
to your
port of
embarkation,
the
airlines
will
usually
permitted
only two
pieces
of
checked
luggage
(not
including
oversized
bags and
sports
equipment)
and a
carry-on
bag.
Check
with
your
airline
for
specific
restrictions
and
limitations.
 |
IMPORTANT: Do not pack your passport, medications, cruise documents or airline tickets. Keep them close at hand in your carry-on bag, purse or jacket pocket. We also strongly suggest that you carry important items such as perishables, medicine, liquor, cash, credit or debit cards, jewelry, gold, silver, or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, hearing aids, electric wheelchairs, scooters, or other video or electronic equipment, binoculars, film, videotape, computer disks, audio disks, tapes or cds on your person or in your carry-on bag. (Remember that checked baggage might not be accessible at all times.)
Include a change of clothing in your carry-on luggage. Otherwise, if your bags are lost, you could be wearing the same clothes you were traveling in during the entire time it takes to locate your luggage--an average of 72 hours.
Do not pack anything that you would hate to lose such as valuable jewelry, family photographs, or objects of sentimental value. |
|

|
Ships Electrical Current Capability |
Be sure
to check
with us
about
the
electrical
service
on the
cruise
ship you
are
sailing
on.
 |
What to Wear |
| |
| |
Day Time
for both men and women:
- Swimsuit and cover-up
- Walking shorts, jeans, blouses or polo shirts
- Lightweight slacks or skirts
- Sneakers, walking shoes
- Comfortable, walking shoes
- Hat, sunglasses and sunscreen lotion.
Just in case: rain gear for that afternoon shower or a light sweater for cooler days in winter.
Local customs sometime prohibit or frown upon short-shorts, halter tops or provocative clothing. Check with the Cruise Director on board if you are unsure of what to wear ashore.
In Alaska summer temperatures could be in the 70s. Spring and fall as low as the mid 40 to 60 range.
- Shirts and blouses
- Slacks or pants
- Sweaters, and a light to medium jacket for cooler days
- Lightweight windbreaker for misty weather.
- Comfortable, walking shoes
- Hat, sunglasses and sunscreen lotion.
 |
When visiting museums, churches, government buildings or cathedrals, dress conservatively. Perhaps a dress that covers the knees or long pants. Cut-off tops and shorts, not allowed. |
|
Night Time
There are three distinct types of "evenings" on board most ships - casual, smart casual and formal. Suggested guidelines for these evenings are as follows.
Casual Nights;
- Pant-suit, dress slacks or skirts, and blouses for women
- Sport shirt and slacks for men.
- No Jeans, Cut-Offs etc.
Informal Smart Casual Nights;
- Dress or pant-suit for women
- Jacket, shirt and (optional ) tie for men.
Formal Nights;
- Cocktail dresses or long gowns
- Dinner jackets and dark suits
- Tuxedo (Optional ) Not necessary on most cruises these days.
If you want to wear one, but do not have a tuxedo, one can easily be rented before you sail or through the cruise line. |
- Three and four-night cruises consist of one formal night and two or three casual nights.
- Seven-night cruises include two formal nights, one smart casual night and four casual nights.
- Ten, 11 and 12-night cruises consist of three formal nights, three smart casual; all other nights are casual.
- 14 & 15 night cruises have three formal nights, four semi-formal nights and the remainder are casual.
Again, these are guidelines and your evenings attire is left up to your discretion. In addition, many cruise ships now provide alternative casual dining on each of our formal evenings. Many cruises include formal evenings include the Captain's Welcome Cocktail Party and Dinner, the Captain's Farewell Dinner, and a third or fourth "formal" night for those cruises sailing more than seven nights. Be sure to read the daily newsletter, delivered to your stateroom each evening for the appropriate attire the following evening.
Theme nights afford a great opportunity to get dressed up for the occasion. Check with us for specific scheduled events on your cruise. |
 |
Bring an overnight bag for your last night at sea. Staff will collect your bags the night before disembarkation, and you will need an overnight bag to carry your night clothes and toiletries.
Don't forget your camera, and binoculars. |
| |
See the notes above under "What to Wear" for daytime and evening clothing to pack for just about any cruise. The notes below highlight destinations with more suggestions.
Alaska, Canada / New England
Days onboard are casual. Pack several sweaters, jeans, slacks, a jacket and a windbreaker or raincoat. Don't forget your camera, binoculars and a swimsuit!, for the occasional warm day. In port, wear comfortable walking shoes or hiking boots.
Caribbean, Bahamas, Bermuda
Days onboard tend to be casual. Pack sports clothes and resort wear. Bring more than one swimsuit.
In port, wear comfortable walking shoes, a hat and sunscreen.
Mexico, Hawaii, Panama Canal
Days onboard are also casual. Pack sports clothes, resort wear and swimsuits.
In port, wear comfortable walking shoes, a hat and sunscreen.
Europe/Scandinavia
Casual clothes onboard; comfortable walking shoes in port. If you are cruising to Scandinavia: Bring sweaters as the nights are cool, jackets and long pants. Also pack a raincoat, and hiking shoes |
Generally
speaking;
-
Use
the
cruise
line
luggage
tags,
which
should
be
filled
out
and
affixed
to
each
piece
before
you
leave
home.
-
Insure
all
luggage
and
valuables.
-
Your
travel
agent
and
the
cruise
line
cannot
be
responsible
for
their
loss
or
damage.
Baggage
insurance,
as
well
as
medical
and
trip-cancellation
insurance,
is
available.
Call
us
for
information
about
these
important
coverages.
-
Check
to
see
that
your
tickets,
boarding
card
and
other
documents
are
in
order,
and
pack
them
in a
bag
that
you
carry
with
you.
What
about
blow-dryers,
electric
razors,
etc.
Bring
your own
blow-dryer
and
electric
razor.
On most
ships
you
don't
need an
adaptor.
Are
there
laundry
services
aboard
Many of
the new
cruise
ships
have
guest
self-service
launderettes.
There
is
additional
charges
for
professional
laundry
and
dry-cleaning
services.
Here's
list of
typical
costs.
Your
cruise
line may
charge
more or
less.
| |
MEN WOMEN
Shirt/T-Shirt:$2.50 Blouse:$3.50
Shirt (dress):$3.00 Dress (wash):$5.00
Underwear:$1.20 Skirt:$3.50
Jeans:$3.00 Nightgown:$3.00
Pajamas:$4.00 Swimsuit:$2.00
Handkerchif:$0.75 Slip:$2.50
Shorts:$2.50 Housecoat:$3.50
Bathrobe:$3.50 Hosiery:$3.50
Pants (wash):$3.50 Slacks:$3.50
Sweatshirt:$3.00
Socks:$1.00 . |
MEN WOMAN
Suit:$7.00 Evening Gown:$8.00
Pants:$4.25 Dress$7.00
Jacket:$4.50 Silk Blouse:$5:00
Sweater:$4.00 Silk Dress:$8.00
Coat:$7.00 Skirt$4.50
Tie:$2.00 Suit:$7.50
Shirt:$3.50Blouse:$4.00
Shorts:$3.00Scarf:$2.50
Vest$2.50
Silk Pajamas:$4.50 . |
What
about
Religious
Services
Most
cruise
ships
provide
Catholic,
Jewish,
and
Protestant
services
on the
following
religious
holidays:
Passover,
Easter,
Rosh
Hashanah,
Yom
Kippur,
Chanukah
and
Christmas.
 |
If you are providing your own transportation to the ship, make sure you arrive at the embarkation area at least two to three hours prior to sailing time. With increased security measures in place be prepared for long lines both at the airport and at the pier.
|
|
|
|
Getting
To Your
Cruise
Ship -
What to
Expect
What to
Expect
at the
Airport?
-
Stricter
security
measures
for
airport
employees,
merchants,
airline
employees,
vendors
that
service
the
airport
and
for
travelers
-
Expect
and
plan
for
longer
times
to
park,
check-in
and
to
pass
through
the
security
check
points
-
You
may
experience
some
inconvenience
and
delays
-
please
plan
to
leave
for
the
airport
early
and
be
patient
and
understanding.
What can
I Expect
Regarding
Airport
Security?
-
There
will
be
thorough
searches
of
airports
and
airplanes
prior
to
passengers
being
permitted
to
enter
and
board
aircraft
-
Curbside
check-in
is
prohibited
-
Checking
luggage
at
off-airport
sites
is
prohibited.
You
may
still
use
these
sites
to
obtain
boarding
passes
and
seat
assignments
but
luggage
will
need
to
be
checked
at
the
airport.
-
No
form
of
weapon
will
be
permitted
on
your
person
or
in
carry-on
luggage.
Regardless
of
the
size,
items
such
as
small
pen-knives,
scissors
and
such
should
be
left
at
home.
-
Only
ticketed
passengers
will
be
permitted
through
the
security
checkpoints.
Make
sure
that
you
have
acceptable
photo
identification
-
Travelers
with
E-tickets
must
hold
one
of
the
following
documents
indicating
a
flight
departure
for
a
current
date:
A
boarding
pass
or
paper
ticket,
a
receipt
for
an
electronic
(e-ticket),
or
an
itinerary
generated
by
an
airline
or
travel
agency
-
Check
your
cruise
documentation
for
up-to-date
and
appropriate
air
travel
information
to
comply
with
security
checkpoint
measures
-
Check-in
at
the
ticket
counter
if
you
are
unsure
about
passing
through
security
-
Vehicles
parked
near
the
airport
will
be
closely
monitored
and
should
not
be
unattended
-
DO
NOT
leave
your
luggage
unattended
at
any
time
-
You
will
likely
notice
additional
uniformed
law
enforcement
officers
and
FAA
canine
teams
patrolling
the
airports
What Can
I Expect
Regarding
Cruise
Security?
-
Embarkation
and
debarkation
may
take
longer
to
accommodate
additional
security
procedures
-
plan
your
flights
accordingly
-
Strict
enforcement
of
required
identification
and
nationality/travel
papers.
Boarding
will
be
denied
without
presenting
proper
documents
-
Check
with
your
travel
agent
or
the
cruise
line
regarding
the
documentation
you
will
require
and
refer
to
the
above
"Cruise
Line
Security"
content
for
guidelines
|
|
|
 |
Welcome Aboard |
Other topics: Check In - Take A Look Around - Shore Tours And Excursions-Extra Costs |
|

|
Check-In |
 |
Complete immigration/embarkation and onboard credit card application forms
before you register at the check-in desk. |
Check in
at the
reception
desk at
the
pier.
Look for
signs
that
show the
first
letter
of your
last
name. If
you've
reserved
a suite,
a
separate
VIP
check-in
area may
be
provided.
Ask for
a
receipt
if you
are
asked to
hand
over
your
passport.
What's
an
onboard
account
On most
cruise
ships
there is
a
"cashless"
system
in
operation.
You will
be asked
to open
an
onboard
account
to pay
for bar
purchases,
soft
drinks,
souvenirs,
spa
treatments,
or to
pay for
shore
tours
and
excursions.
You
simply
sign for
your
purchases
and
services
on board
by using
your
American
Express,
MasterCard,
or VISA
card; or
settle
your
account
on the
last day
of the
cruise
with
cash or
traveler's
checks.
At the
end of
your
cruise,
you
receive
a
completely
itemized
statement.
Most
shops in
port
will
accept
major
credit
cards as
well as
American
dollars
or
travelers
checks.
Personal
checks
are not
accepted
onboard
or
ashore.
Boarding
pass in
hand,
proceed
through
a
security
check
point,
then to
the
gangway.
Ask the
nearest
cruise
line
staffer,
If you
need
assistance
with
boarding.
Your
first
encounter
will
likely
be the
ship's
photographer,
who will
ask if
you want
your
picture
taken.
Ship's
photographers
take
pictures
throughout
your
cruise.
You
under no
obligation
to buy
the
photo's
taken of
you. If
you
wish,
you can
politely
decline
to be
photographed.
Once
onboard,
a member
of the
ship's
cruise
staff
will
greet
you,
help
with
your
carry-on
luggage
and show
you to
your
cabin.
 |
Take A Look Around |
The door
to your
stateroom
should
be open.
If it's
locked,
the
steward
will
open the
door.
(On the
newest
ships,
you will
probably
receive
an
electronically
coded
key card
in place
of an
actual
key.)
As you
settle
into
your
stateroom,
be sure
to let
your
steward,
stewardess
or
housekeeper
know if
there is
anything
you
need.
Then,
before
you
begin
enjoying
all the
wonderful
things
awaiting
you on a
cruise
vacation,
take a
few
moments
to
review
this
important
information:
Tip:
Once
inside
your
cabin,
take a
good
look
around.
Is it
clean?
Are the
beds
properly
made? Is
there
ice in
the ice
container,
towels
and soap
in the
bathroom?
The
housekeeping
aboard
most
cruise
ships is
very
good,
but
sometimes
little
things
may get
overlooked.
Bring
any
concerns
to the
attention
of your
cabin
steward
immediately.
Or call
the
purser's
office
or
reception
desk and
request
that
someone
in a
supervisory
position
see you
to
resolve
the
problem.
Tip:
Note the
phone
number
for the
ship's
hospital
or
doctor
in case
of
emergencies.
Book
shore
excursions
as soon
as
possible,
and make
reservations
for the
main
dining
room and
any
alternative
dining
spots.
Tip:
If
you're
cruising
on one
of the
larger
ships,
make
appointments
for
massage
and
beauty
treatments
in the
ship's
spa (or
at the
beach
facilities
of the
ship's
"private
island")
as early
as
possible,
so you
get the
time
slots
you
want.
 |
Shore Tours and Excursions |
Shore
Excursions
are
one-day
tours
offered
in
various
port
cities,
and
include
many
options
for
adventure
and
entertainment
when you
reach a
port of
call.
They are
a great
way to
enhance
your
cruise
experience
while
seeing
more of
the
ports on
your
cruise.
With
your
cruise
documents
you will
receive
a
complete
description
of shore
excursions.
For some
cruise
lines
you will
receive
several
weeks
before
your
cruise,
a
pre-cruise
document
packet
with
shore
excursion
details
and an
order
form.
How
do I
reserve
and pay
for
shore
tours
and
excursions
Contact
the
Shore
Excursion
or Guest
Services
Desk as
soon as
possible
after
boarding
the ship
as space
on some
tours
are
limited.
For
better
selection,
before
your
trip.
See the
list of
cruise
lines
below
where
you can
book
your
shore
excursions
online.
Shore
excursions
will be
charged
to your
onboard
Account.
More
About
Shore
Excursions
The four
corners
of the
world
await
you -
full of
mind-boggling
wonders
ready to
be
explored.
Shore
excursions
will
bring
you to
ancient
ruins,
tropical
paradises
and
pulse-pounding
adventures.
Just
pick a
destination
above
and
discover
all
that's
out
there.
Most
cruise
lines
offer a
complete
selection
of shore
excursions,
such as
nature
walks,
whitewater
rafting,
helicopter
flightseeing
and
beyond.
Make the
most of
your
cruise
vacation
with
Shore
Excursions
that
will
create
memories
of a
lifetime.
You can
check
out
shore &
land
excursions anytime
at these
cruise
line's
web
site.
However,
to book
an
excursion
online,
you'll
need
your
reservation
information.
If you
have
this on
hand,
you can
make
your
reservation
today.
 |
With average of only one day to spend in each port, you’ll want to organize your sightseeing ahead of time so you can maximize your hours in port. During local or national holidays of the country you are visiting, museums, cathedrals, and some sightseeing tours and shopping may not be available. When booking a shore excursion ask the excursion desk about how long it will take to get to the place you want to see. If it takes a couple of hours getting there, then only an hour stay at your destination, and then two hours back to the ship, skip that tour! |
|
Click on
the
cruise
line
name to
start
booking
your
shore
excursion:
|
Shopping - Some Things To Avoid
Beware of purchasing souvenirs made from endangered wildlife. Many wildlife and wildlife products are prohibited either by U.S. or foreign laws from import into the United States. You risk confiscation and a possible fine if you attempt to import such things. Watch out for and avoid purchasing the following prohibited items:
All products made from sea turtles.
All ivory, both Asian and African.
Furs from spotted cats.
Furs from marine mammals.
Feathers and feather products from wild birds.
All live or stuffed birds from Australia, Brazil, Colombia, Costa Rica, Ecuador, Guatemala, Mexico, Paraguay, Venezuela, and some Caribbean countries.
Most crocodile and caiman leather.
Most coral, whether in chunks or in jewelry.
|
 |
Extra Costs |
Cruise
lines
charge
for soft
drinks
like
Coke,
Pepsi
etc.and
alcoholic
beverages.
Cruise
lines
charge
you
extra to
eat in
the
alternative
restaurant,
for
laundry
or dry
cleaning,
use of
the
internet,
put put
golf,
ice
skating,
rock
climbing
,spa
treatments
and many
other
things.
Most
cruise
lines
automatically
add a
15%
gratuity
to any
drink
purchase.
Prepare
to
budget
yourself
for an
average
of
$200-300
per
person
in
spending
money.
Here is
a quick
look at
what
some
"extras"
can
cost:
Soda:
$1.50
Beer:
$3.50
Cocktail:
$4.50
Glass of
Wine:
$2.50-3.00
Bottle
of Wine:
$18.00
and up
Ice
Cream
Cone:
$1.50 or
more
Shore
Tours
and
Excursions:
$35 to
$150
Massage:
typically
$75 to
$125
-
Always
lock
your
stateroom/cabin
door
and
never
leave
the
keys
around
where
someone
else
could
steal
them..
Never
leave
your
stateroom/cabin
door
open
or
unlocked.
-
Arrange
to
place
all
valuables
in
the
ship's
safe
( at
reception
) or
in
your
stateroom's
safe.
-
Always
determine
the
identity
of a
person
knocking
at
your
door.
If
you
didn't
call
the
stateroom/cabin
housekeeper
or
order
room
service,
it's
safer
to
not
open
the
door.
-
Safety
is
always
paramount
on
cruise
ships,
so
shortly
after
sailing
or
during
the
first
day
at
sea,
you
will
be
required
to
participate
in a
lifeboat
drill.
Listen
for
announcements
and
follow
instructions
carefully.
Be
sure
to
attend
the
mandatory
life-boat
drill
and
be
come
acquainted
with
the
ship's
safety
features
like
life
jackets,
lifeboats,
and
emergency
evacuation
plans.
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To get the most enjoyment out of a port-of-call; If you're setting out on your own to tour the area, ask the Cruise Director's staff, reception or Guest Services which areas are best to visit and those areas to avoid. Be careful and cautious at all times. Never let those souvenirs you just purchased, your purse, handbag or camera out of your sight. |
Practical
Safety
Precautions
Respect
the
Local
Laws and
Customs.
While
abroad,
you are
subject
to the
laws and
regulations
of your
host
country
and are
not
protected
by the
U.S.
Constitution.
If you
should
be
detained
by local
authorities,
ask them
to
notify a
U.S.
consular
officer.
Under
international
agreements
and
practice,
you have
a right
to
contact
an
American
consul.
Although
U.S.
consuls
cannot
act as
your
attorney
or get
you out
of jail,
they can
provide
you with
a list
of local
attorneys
and
inform
you of
your
rights
under
local
laws.
They
will
also
monitor
the
status
of
detained
Americans
and make
sure
they are
treated
fairly
under
local
laws.
Guard
Your
Passport.
Your
passport
is the
most
valuable
document
you
carry
abroad.
It
confirms
that you
are an
American
citizen.
Do not
carry
your
passport
in the
same
place as
your
money or
pack it
in your
luggage.
Remember
to keep
your
passport
number
in a
separate
location
in case
it is
lost or
stolen.
In some
countries,
you may
be
required
to leave
your
passport
overnight
or for
several
days
with the
hotel
management.
This may
be local
practice--do
not be
concerned
unless
the
passport
is not
returned
as
promised.
If your
passport
is lost
or
stolen
abroad,
immediately
report
it to
the
local
police,
obtain a
copy of
the
report,
and
contact
the
nearest
U.S.
embassy
or
consulate
to apply
for a
new
passport.
Be
Alert.
Move
purposefully
and
confidently.
If you
should
find
yourself
in a
crowded
area,
such as
in an
elevator,
subway,
marketplace,
or in
busy
tourist
areas,
exercise
special
caution
to avoid
theft.
Robbery.
Help
prevent
theft by
carrying
your
belongings
securely.
Carry
purses
tucked
under an
arm and
not
dangling
by a
strap.
Carry
valuables
hidden
in an
inside
front
pocket
or in a
money
belt,
not in a
hip
pocket.
You may
wish to
wrap
your
wallet
with
rubber
bands to
make it
more
difficult
for
someone
to slip
it from
your
pocket
unnoticed.
Money
belts or
pouches
that fit
around
your
shoulder,
waist or
under
clothing
are
available
through
some
luggage
shops
and
department
stores.
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Dinner Reservations Other topics: Gratuities-Shows & Entertainment-Age Requirements-Liquor Policies |
Every effort is made to meet your specific requests such as main or late seating, table size, or special dietary requirements.
- Your early or late seating requests are presented to the cruise line. They are never guaranteed. If a table assignment card is presented to you, your reservations are confirmed. The sitting on which you have been confirmed will be shown on your cruise ticket. The Maitre d' will have a list of those passengers who are waitlisted for each dining seating. Should seats become available, he will contact waitlisted passengers on board as appropriate.
- If there is no card, check with the Maitre d' or Restaurant Manager.
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If you are celebrating a birthday or anniversary, tell the Maitre d' or Restaurant Manager
or your wait staff. They can arrange for a cake and a song in celebration of the happy event.
| Special Meals |
| Low-sodium meals, kosher meals, and certain other diet-restricted meals may be available. Please request special meals at the time of booking. |
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The following is a guideline to the dining times for cruise lines that have fixed dining programs, of course
these can change and do vary somewhat from cruise line to cruise line.
Early or Late Dining, which do you choose
You may want Early Dining ( around 6-6:30PM ) if:
young children's bedtime is the same every day.
You get to sleep between 10 pm and Midnight.
You wake up early even on vacation.
You definitely want to visit the midnight buffet ( if offered )
You may want Late Dining ( around 8-8:30PM ) if:
- After a full day of sightseeing
you don't want to rush off to dinner.
You like to relax, be refreshed, perhaps have a cocktail before dinner.
You don't care for the midnight buffet.
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Service |
Seating Times |
| "Wake Up" Coffee |
6:00 AM |
| Casual Buffet Breakfast |
7:00 AM to 10:00-10:30 AM |
| Dining Room Breakfast |
Early Sitting 7:30 -7:45 AM |
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Late Sitting 9:00 AM |
| Casual Buffet Lunch |
11:30 AM to 2:00 PM |
| Dining Room Lunch |
Early Sitting 12:00 Noon |
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Late Sitting 1:30 PM |
| Afternoon Tea ( some ships ) |
3:30 PM to 4:30 PM |
| Dining Room Dinner |
Early Sitting 6:15 PM |
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Late Sitting 8:15 PM |
| "Midnight" Buffet ( some ships) |
11:30 PM to 12:15PM |
Gratuities ( Tips )
The following are recommended guidelines:
| Staff |
Suggestion |
| Waiter |
$3.00-$3.50 per person per day |
| Cabin Steward, Stewardess, Housekeeper |
$3.00-$5.75 per person per day |
| Maitre d' or Dining Room Captain |
$1.50 each person per night |
| Assistant waiter or Busboy |
$1.50 each person per night |
In most cases, a 15% tip is included for beer, wine, soft drink and liquor purchases at the bar.
Today most cruise lines post to your onboard spending account the cost of tipping automatically. If you wish tochange or alter the amount of gratuity you will need to see the ship's Purser. At the end of your cruise these amounts will appear on your check-out bill. Here's a look at some cruise lines' tipping programs. All are subject to change.
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Carnival: The line has an automatic gratuity program on 10 of its 16 ships, with a daily charge of $9.75. In alternate dining rooms (outside the main one), the reservation fee includes a tip. Bar bills include a 15 percent gratuity.
Costa: On Caribbean cruises, the suggestion is $3 each for steward and waiter, $1.50 assistant waiter, $1 headwaiter. On European cruises, the amounts are $1.50 steward, $2.50 waiter, $2.50 "assistant waiter team," 50 cents for maitre d' and "headwaiter team." Bar bills include 15 percent gratuity.
Cunard: An automatic gratuity program, begun in 2000, charges $7 on Caronia and $11 to $13 on the Queen Elizabeth 2, depending on cabin category. Bar bills include a 15 percent gratuity.
Crystal: The line suggests $4 each for stewardess and waiter in the main dining room; $2.50 assistant waiter, $4 for butler (penthouse only); an additional $6 per meal for alternate restaurants. Passengers can tip in advance when they book the cruise. Bar bills include 15 percent gratuity.
Disney: On average per day, about $3.60 for steward, $3.70 server, $2.70 assistant server, 90 cents head server. Bar bills include 15 percent gratuity.
Holland America: See guidelines above.
Norwegian: Automatic gratuity program charges $10 per day for ages 13 and older, $5 for children 3 to 12, no charge younger than 3. Bar bills include 15 percent gratuity.
Princess: Automatic gratuity program charges $10 per day. Bar bills include 15 percent gratuity.
Radisson Seven Seas: Tipping is not required, but some people do depending upon the level of service received.
Royal Caribbean: It suggests $3.50 each for waiter and steward, $2 assistant waiter, 75 cents headwaiter. Bar bills include 15 percent gratuity.
Seabourn: Tipping is not required, but some people do depending upon the level of service received.
Silversea: Tipping is not required, but some people do depending upon the level of service received.
Windstar: Tipping is not required, but some people do depending upon the level of service received.
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If you are looking to get the very best of service you may want to tip the suggested amount for the week to your Cabin Steward, Wait Staff and Maitre`d, the first evening of your cruise. Not much you can do to insure great service if you tip at the end of the week. Make out some envelopes before you leave home with a note that says...This is a just a part of our gratuity to you for your great service, Thank you. By tipping the suggested amount on the first night, you let them know that you appreciative and expect great service (not just good service) and they can expect an additional tip at the end of the cruise. At the end of the cruise If you got that extra special care, give an additional $20 to the waiter, $10 to the assistant waiter ,$10 to the Maitre'd and $10 to the cabin steward. On the other hand, if you did not feel their service was over the top, don't give them their "bonus".
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Shows and Entertainment |
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Every evening at sea sparkles with dazzling entertainment. Designed to indulge your individual preferences, Your entertainment choices range from Broadway-style productions, captivating shows and lively discotheques to the glamour and excitement of Monte Carlo-style casinos and specialty lounges. Or, if you're feeling like a quiet evening, you can take in a first-run movie.
Shows and entertainment services on board on most ships vary. If you have early dining then your main show is after dinner, and if you have the late dining then the show can be before or after dinner. It varies on the sailing. You will be advise on board. Lounges and bars are open throughout the evening and a schedule is posted in the onboard newsletter.
The following activities and entertainment are just a sample of what is available on most cruises:
* Welcome Aboard Party * Captain's Cocktail Party * Singles Cocktail Party * Grandmothers and Honeymooners Party * Midnight Deck Party * Captain's Gala Dinner * Supervised, year-round Camp Carnival children's program * Vegas-style shows every night at sea * Spa program * Full gambling casino * Variety of bands and orchestras * Nightclub and midnight shows * Variety of bars and lounges * Ping Pong * Shuffleboard * Volleyball * Art auctions * Guest Talent Show * Bingo sessions * Aerobics classes * Dance classes * Gaming lessons * Deck games and contests
Activities and entertainment vary from ship to ship, so not all of these may be available on your cruise. A daily schedule listing all the activities scheduled for the following day is delivered to all guest cabins, each evening.
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Age Requirements |
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On most cruise ships: No guest under the age of twenty-one (21) will be booked in a stateroom unless accompanied by an adult twenty-five (25) years of age, or older. This age limit may be waived ( depending upon the cruise line ) for minor children sailing with their parents or guardians in adjacent staterooms or under-aged married couples (proof of marriage is required). Please note: An individual's age on the date of sailing determines his or her status for the entire cruise vacation .
On most cruise ships the age policy for gambling and consumption of alcoholic beverages is as follows:
- Guests eighteen (18) years of age and older are welcome to play in some casinos.
- Guests eighteen to twenty (18-20) years of age are Sponsored by enjoy beer and wine on some ships.
- Guests twenty-one (21) years of age and older are welcome to enjoy all alcoholic beverages.
Applicable age restrictions apply while the ship is in port, in accordance with local age limitations. |
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Liquor Policy - varies depending upon cruise line |
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As an example, guests who purchase liquor onboard from one of the ships gift shops, for in-cabin consumption, may be sold liquor at an in-cabin consumption rate (non-duty free rate which is comparable to retail rates), which in turn can be taken immediately to their cabin.
If a guest decides that they would like to purchase duty free liquor from any of the gift shops, then they would pay the duty free price and their respective liquor purchase will be delivered to their stateroom on the last night of their voyage.
In addition, any liquor purchases that are made by a guest in a land based location, will be stored onboard when they enter the vessel, and will be delivered to their stateroom on the last night of their voyage.
For those guests who bring wine and champagne to celebrate a special occasion onboard, these products will be tagged and stored by our personnel, and delivered to the guest stateroom or their dining venue, as per their request. If these special wines or champagnes are consumed in a dining room or specialty restaurant, or for casual dining, a corkage fee may apply. |
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- On most cruise ships activity programs may be available for families with children ages 3-17, year-round or during seasonal and holiday sailings.
- Group or individual babysitting may be available, and costs a nominal fee.
- Check with us about these programs on your particular sailing.
- To see a list of activities by cruise line visit www.familycruiseonline.com
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Sample Activities by Age Group
Not all listed and activities vary on all ships
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Ages 5 - 8
Storytelling
Indoor Games
Arts & Crafts
Sport Olympics
Card Games
Ice Cream Parties
Puzzles
Bingo
Sing-Along |
Ages 9 -12
Golf Put Put
Disco Parties
Pizza Parties
Deck Sports
Sport Olympics
Ping Pong
Movies
Bingo
Karaoke
Ice Cream Parties
Video Games
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Teens
Teen Disco
Video Games
Teen Sports
Card Games
Trivia Contests
Sport Olympics
Movies
Karaoke |
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Many cruise ships have Internet Cafes. Not all so you need to check with your cruise line.
Internet cafe's may be open as much as 24-hours a day and features private workstations with the latest flat panel computer terminals. Guests may have the ability to send and receive e-mail, access Internet sites and transmit a 20-second video postcard to friends and family back home. Guests can either use their own "web-based" e-mail address or obtain a temporary account while on board.
The cost is not cheap. Charge to utilize this service can be as much as $.75-per minute or more. On some ships, guests can purchase a block of minutes for a set price plan. As an example: 100 minutes for $55.00 ($.55 per minute), or say 250 minutes for $100.00 ($.40 per minute).
Charges for this service are be billed to the guest's onboard account. If the guest needs to obtain a temporary account while on board, then expect a set-up charge of around $3.95. To send a 20-second video postcard, the charge may be $4.95. You even have to pay to print information, around $.50-cents per page.
On most ships, Beauty salon services include, hairdressing for men and women, coloring, manicure and pedicure. A full list of services and rates may be obtained on board. Appointments are set on board the ships, and services may not be available at all times on all ships. Guests may also choose to pamper themselves with health spa treatments such as a facial, massage, personal training or hair removal (waxing). A full list of services and rates may be obtained on board. Appointments are set on board the ships, and services may not be available at all times on all ships.
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On most cruise ships there is a "cashless" system in operation.
- You simply sign for your purchases and services on board by using your American Express, MasterCard, or VISA card; or settle your account on the last day of the cruise with cash or traveler's checks. At the end of your cruise, you receive a completely itemized statement.
- Personal checks cannot be accepted, and only U.S. currency is accepted on board.
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United States Customs |
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Due to U.S. and local customs restrictions, passengers may not leave the ship until all luggage is off-loaded. With this in mind, we suggest that you relax in one of the many public lounges to wait for customs clearance and disembarkation by pre-designated groups.
Customs and immigration inspectors will review with you the customs declarations form upon which you have listed all the dutiable articles bought in foreign ports or in the ship's boutique. U.S. residents returning to the U.S. are allowed a duty-free exemption of $400 per person, which includes the cost of one liter of alcoholic beverages (if purchased onboard or ashore) for each passenger 21 years of age or older. Canadian citizens, when out of the country for more than eight days, may bring back up to $300 (Canadian) duty-free. It is recommended that passengers keep their sales receipts handy for declaring their purchases. Food items should not be landed in U.S. ports.
On cruises calling at ports of the U.S. Virgin Islands, Puerto Rico, or American Samoa, U.S. residents are allowed an additional exemption of $400 when returning to the U.S., including four liters of alcoholic beverages provided you have the proof of purchase from the designated ports. For further customs information, we recommend that you attend the Cruise Director's disembarkation talk given during the last days of the cruise.
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Disembarkation and your last night at sea. |
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What do I need to do on the last night of the cruise
Here's a quick checklist of things you should do on the evening before you return home:
Don't forget to tip any staff members who extended "over the top" service to you and made your cruise an unforgettable experience. Exchange addresses and phone numbers from your new found friends.
The cruise staff will give you instructions about disembarkation procedures and assist with any special arrangements.
- Bags will be collected from outside your stateroom on the last night on board.
- Your cabin steward will give you colored tags for each piece of luggage.
- Make sure bags are properly tagged.
- Keep a carry-on bag with things you'll need on the last night (such as jewelry, cameras, clothes, medications, toiletries, etc.).
Gather together your personal identification, airline tickets, customs forms, medications, and other important items along with the clothes and shoes you intend to wear the next day. Place them in your carry-on bag or on your person so you can access them easily.
Morning Arrival at the Pier
Express Check Out
As do the finest hotels, most cruise lines offers a quick and easy express checkout service to create smooth sailing from the beginning to the end of your cruise. The cruise line will provide you with updates on the items charged against your account and you will be presented with a final billing on the day of disembarkation. If this billing is completely to your satisfaction, then everything will be taken care of for you without another visit to the front desk.
Baggage Identification
On the majority of cruises, you will be asked upon leaving the ship to identify and clear your luggage through customs. Your luggage will be arranged dockside by color-coded tags which are distributed on board.
Transfers
If you have purchased a ship-to-airport transfer or a post-cruise package, you will be directed by cruise line representatives to the transfer departure point. Detailed information specific to your cruise will be provided on board.
Meeting Family and Friends
If your friends or relatives are meeting you at the pier, please be advised that disembarkation usually takes approximately 2-3 hours after the scheduled arrival of the ship in order to clear immigration and customs.
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Be Prepared. On arrival in the United States, have your passport ready when you go through immigration and customs controls. Keep receipts for any items you purchased abroad. U.S. citizens may bring back and orally declare $400 worth of merchandise duty free. The next $1000 is taxed at a flat rate of 10%. Check with U.S. Customs for further information.
Currency. There is no limit on the amount of money or negotiable instruments which can be brought into or taken out of the United States. However, any amount over $10,000 must be reported to U.S. Customs on Customs Form 4790 when you depart from or enter into the United States.
Foreign Produce. Don't bring home any fresh fruits or vegetables. Such items will be confiscated. |
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The End Of A Great Cruise Vacation |
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| By the time you finally walk down the gangway, you'll know what we mean by "You haven't lived until you've cruised" and chances are you'll already be planning your next cruise vacation. |
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Cruise Hawaii
Online
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Cruise Mexico
Online
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Alaska Cruise
Advisors
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Cruise Traveler
Magazine |
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**All promotions/pricing and cabin space is
subject to availability at the time of booking
and the prices shown or quoted at this web site
are for reference purposes only. These rates are
for new, individual bookings only. The actual
price of your cruise may vary. Prices quoted and
availability are NOT GUARANTEED until confirmed
by the cruise line AND a deposit or full payment
if required is made.
Discounted savings off cruise fare only. Port
charges (NCF), taxes, airfare, air taxes,
transfers and any other costs associated with
your cruise are not discounted. Discount limited
to select cruises including holiday sailings.
Not every ship, not every sailing is discounted.
Call us to find out about your cruise
selection. Travel Direct Corporation is not
responsible for last minute changes of price or
itinerary by cruise line, or any errors or
omissions in the content of this web site. Some
restrictions and cancellation penalties may
apply. * shipboard credit and or cabin upgrades
as offered by the cruise line for select
sailings or departures only. Call us for
details.
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